To achieve a Gold competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value. As a Gold Certified Independent Software Vendor (ISV), Solvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.. In the case that your KIA file doesn't open, it is highly likely that you do not have the correct software application installed on your PC to view or edit KIA file extensions. If your PC opens the KIA file, but it's the wrong application, you'll need to change your Windows registry file association settings.. What is a KIA file? Every day thousands of users submit information to us about which programs they use to open specific types of files. While we do not yet have a description of the KIA file format and what it is normally used for, we do know which programs are known to open these files..